Terms of Service

These Terms of Service apply when you use the Business Recovery Helpline website, submit the Assessment, or request a callback through this website.

Business Recovery Helpline is a B&T-approved front brand backed by B&T Advisory, a boutique insolvency and business consulting firm with locations in Brisbane, Sydney and the Gold Coast. This website is designed for Australian company directors and authorised business representatives who are dealing with business financial pressure and want a private first step.

By using this website, you agree to these Terms.

About this website

Business Recovery Helpline provides information and an Assessment pathway to help directors explain their situation and understand possible next steps.

The website and Assessment do not provide legal, financial, tax, accounting or insolvency advice. They do not recommend a specific formal appointment, restructuring process, liquidation process, finance product or course of action.

If your business is under financial pressure, you should seek advice from an appropriately qualified professional who can consider your circumstances.

Using the Assessment

The Assessment is the only enquiry pathway on this website.

When you submit the Assessment, the team will review the information you provide. If your situation appears suitable for a callback, you may be contacted to discuss the next step. The initial consultation offered through this website is free and private for up to 30 minutes.

Submitting an Assessment does not guarantee that you will receive a callback, that any particular option will be available, or that any particular outcome will be achieved.

Who may use this website

This website is intended for people in Australia who are company directors, business owners, or authorised representatives of a business.

You must only submit information that you are authorised to provide. Please do not submit information about another person or business unless you have permission to do so.

Information you provide

You agree to provide information that is accurate to the best of your knowledge.

Please do not submit passwords, full bank login details, tax file numbers, or other information that is not needed for the Assessment.

We may rely on the information you provide when deciding whether and how to respond to your Assessment.

No adviser or client relationship

Using this website or submitting the Assessment does not create a solicitor-client, accountant-client, financial adviser-client, insolvency practitioner-client, or other professional advisory relationship.

Any formal advice, engagement, appointment or paid service must be agreed separately in writing with the relevant professional or firm.

No emergency service

Business Recovery Helpline is not an emergency service and does not provide urgent legal, financial or insolvency intervention through the website.

If you have an urgent deadline, court matter, statutory demand, Director Penalty Notice, winding-up application, or other time-sensitive issue, you should promptly seek advice from an appropriately qualified professional.

Fees

There is no charge to submit the Assessment.

The initial consultation offered through this website is free for up to 30 minutes. If further professional services are discussed or recommended, any fees, scope and engagement terms must be agreed separately before those services begin.

Privacy

Information submitted through the Assessment is handled in accordance with the Privacy Policy.

By submitting the Assessment, you consent to Business Recovery Helpline, B&T Advisory and approved service providers using the information you provide to review your enquiry, respond to you, manage lead handling, and improve the website and service.

Website content

Website content is provided for general information only. Although care is taken when preparing the website, information may not be complete, current or suitable for your circumstances.

We may update, remove or change website content at any time.

Third-party services and links

This website may use third-party tools for hosting, analytics, forms, advertising, tracking, lead routing or communications.

This website may also link to third-party websites or resources. Those links are provided for convenience only and do not mean we endorse or control those third parties.

Website availability and security

We try to keep the website available and functioning properly, but we do not guarantee uninterrupted access, error-free operation or that the website will always be secure.

You must not misuse the website, attempt to interfere with its operation, submit malicious content, or use automated scraping or extraction tools without permission.

Intellectual property

The content, branding, layout and materials on this website are owned by or licensed to Business Recovery Helpline, B&T Advisory or their service providers.

You may view and use the website for your own business decision-making. You must not copy, reproduce, publish or commercially exploit website content without permission.

Liability

To the maximum extent permitted by law, Business Recovery Helpline, B&T Advisory and their service providers are not liable for loss arising from your use of the website, reliance on website content, inability to access the website, or decisions made without obtaining appropriate professional advice.

Nothing in these Terms excludes, restricts or modifies any right or remedy that cannot be excluded under Australian law.

Changes to these Terms

These Terms may be updated from time to time. The updated version will apply from the date it is published on this website.

Governing law

These Terms are governed by the laws of Australia, subject to any law that says otherwise.